Refund policy

Refund and Replacement Policy

At Hamlet Products, each item is crafted specifically for your order, so we do not accept returns for any reason other than product defect or damage.

Order Fulfillment

• Orders are typically fulfilled within two weeks of purchase. Please allow for processing time when placing your order.

Shipping

• We offer both domestic and international shipping. Please note that free shipping is not available.

Damaged or Defective Items

• If your item arrives damaged or is found to be defective, we’re here to help. Please get in touch with us within [7 days] of receiving your order with details of the issue. We will replace the item and provide a return shipping label so you can send the original item back to us.

If you need further assistance, don't hesitate to contact our customer service team on our contact page.